What does it take to create a world-class customer onboarding experience? Find out in this article. This was the very question that we...
Creating a World-Class Customer Onboarding Experience
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Remote Teams
5 Strategies to Retain Your Remote Team Members
If you run a remote team, it’s important to take steps to retain your employees so you can realize their value as long as possible. Here are three strategies every business should take to prevent turnover, backed by our experience running a fully remote team at Bean Ninjas.
Team Member Spotlight – Michelle Brough
Meet Michelle Brough, Director of Cloud Accounting Services at Bean Ninjas. In this month’s team member spotlight, we look at how Michelle...
How To Write Standard Operating Procedures that Actually Improve Training and Service Delivery
Want to create SOPs that make it easier to deliver effective remote team training and improve your service delivery? Here’s what Bean Ninjas...
From Solopreneur to CEO: How to Productize and Scale your Service Business
This is a guest post from our friend, and solopreneur turned CEO, Marilyn Wo of MeetAnders. Complete control over your time. No supervisor to...
Best practices for building highly productive remote teams
Want to build a highly productive remote team? In this guest article Anna Usova from Running Remote shares three themes to develop a strong...
Some helpful tips & resources for small businesses in an uncertain time
When I started to write this post, I struggled with what to say. This is hard. We’re living in unprecedented times where borders are...
3 Key Questions to Consider Before Hiring a Freelance Content Writer
If you are considering hiring a great freelance content writer for your business, our experience has shown that there are key questions you need to answer, and then tried-and-tested steps to make it happen.
What we learned organizing our first team retreat
Thinking about hosting a team retreat for your remote company? Here's a recap of the first-ever Bean Ninjas team retreat and the lessons...
5 Key Areas to Consider When Building a Remote Company
Thinking about building a remote company, or looking to scale your remote team? The ever-evolving digital landscape has contributed to a rise...